Privacy Policy

Effective Date: 1st April, 2020

Chirayu Power Private Limited ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.chirayupower.com or engage with us for services.

1. Information We Collect

We may collect the following categories of personal and business information:

• Full Name, Company Name, Designation
• Contact Details: Phone Number, Email Address, Postal Address
• Site and Utility Details
• GST Number and PAN
• Bank Details (if applicable for transactions)
• IP address and browser information when visiting our Website
• Any other details shared by you voluntarily through forms, emails, or service inquiries

2. How We Use Your Information

Your information is used for the following purposes:

• To provide and manage solar EPC and consultancy services
• To send proposals, invoices, and updates
• To respond to inquiries and provide customer support
• For internal record-keeping and legal compliance
• To improve website functionality, marketing, and communication

3. Legal Basis of Processing (For Indian Jurisdiction)

• As per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• In compliance with the Indian Contract Act, 1872 and Indian IT Act, 2000
• For fulfilment of contractual obligations, consent-based processing, and legitimate interests

4. Sharing and Disclosure

We do not sell your data. Your information may be shared only in the following cases:

• With employees, contractors, or partners involved in service delivery
• With manufacturers or suppliers for order processing
• With government agencies, utilities, or DISCOMs as part of compliance
• When required by law or in good faith belief to comply with legal obligations

5. Data Retention

We retain personal data only for as long as it is necessary to fulfil the purpose for which it was collected or as required by applicable law (e.g., tax or compliance purposes).

6. Data Security

We implement reasonable physical, electronic, and managerial procedures to safeguard your information:

• SSL-secured website
• Limited access to sensitive data within our organization
• Secure data storage, password-protected systems

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Request access to your data
• Request correction or deletion of your data
• Withdraw consent (where applicable)
• Raise a grievance related to data misuse

8. Cookies Policy

Our website may use cookies to enhance user experience, monitor web traffic, and analyze user behavior. Users can modify browser settings to disable cookies.

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or practices of such external sites.

10. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected with an updated effective date.

11. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact: Chirayu Power Private Limited
C-1/1, MIDC, Near Law College, Khamgaon, Maharashtra – 444303
Email: info@chirayupower.com
Phone: +91-9112114440